How do I make an inquiry or view responses to inquiries?

■ How to Open an Inquiry

Please open an inquiry in the app by following the below steps.

1. Open the app and tap Customer Support.
2. Tap Support on the bottom of the FAQ page.
3. Tap Contact Support
   ・ Use the Description field to describe your situation in detail.

If you can't open an inquiry from within the app, open one by e-mailing your inquiry to the below address:
mariokarttour-support@nintendo.co.jp

Notes:
・ It will be easier for us to respond to your inquiry if you contact us from the e-mail address that you registered your Nintendo Account with.

■ How to view responses

Please follow the below steps to view responses to inquiries opened in the app. 
Note: If you have not received a notification, please wait for a response.

1. Open the app and tap Customer Support.
2. Tap Support on the bottom of the FAQ page.
3. Tap on the inquiry you want to check.

If you opened an inquiry via e-mail, please check the inbox of the e-mail address you opened the inquiry with.
Note: If you don't receive a response, please check to see if it's in the spam or deleted folders of the e-mail software you are using.